Sales information

Want to know if you can pay by cheque, or what you need to do if you just bought an item using an incorrect address? This page should answer your query. If it doesn't, please contact me.

Dispatch time

Items are posted within one working day by first class mail, and with a certificate of posting.

Dispatching abroad

Items can be sent to most countries.

Wrong address?

If you've just bought an item using an incorrect address, please contact me as soon as possible to let me know the correct address.

Refunds

Should an item you've bought arrive in a poor condition I'll usually be able to send you a replacement item. Again, please contact me if there are any problems with your order.

Lost items

I always claim compensation from Royal Mail if an item goes missing in the post. Officially, I have to wait 15 working days before I can make a claim. I don't think it's reasonable to let buyers wait that long before resending an order and I'll try to replace the items as soon as is reasonably possible.

Got a complaint?

If I've done something wrong, contact me and I'll try to put things right. Alternatively, you got buyer protection via Paypal.

Paypal, cheques and bank transfers

At the moment I'm using a Paypal checkout. The main advantage of Paypal is that you can buy items using either a Paypal account of a debit or credit card, without having to register with this website. I'm aware many people object to Paypal and I'm looking into adding an alternative payment gateway.

Cheques

If you're in the UK you can pay by cheque. If you prefer to do so, please clearly describe which item(s) you would like to buy. It's probably easiest to add the item(s) you wish to buy to your basket and to then click on the 'View cart' link – you'll then have an overview of the names of the items and the total cost (including postage).

Cheques should be made payable to Stop Junk Mail Campaign and can be sent to:

Stop Junk Mail
35 Waldeck Road
NORWICH
NR4 7PG

Bank transfer

It's also possible to pay via online banking – please contact me should that be your preferred payment method.

Last updated: 
28th June 2015