Macmillan can no longer afford to enclose free pens with its appeals, which makes it difficult for people to emotionally engage with them. Can you help stop the downward spiral by sending Macmillan a spare pen?

The Institute of Fundraising has concluded that 'No Cold Calling' means 'No Cold Calling' … even if someone is knocking on doors to collect money for poor kittens in Battersea.

The Institute of Fundraising has written a letter to the Sunday Times. They're very sorry that charity marketeers have abused people's generosity and they're absolutely committed to fundraising in a way that respects the rights of individuals. Whatever that may mean…

The Fundraising Standards Board's latest Annual Complaints Report shows charity junk mail is on the increase - and so are complaints about junk mail from charities.

The Fundraising Standards Board (FRSB) has received a record number of complaints about charity fundraising. And although 'direct mail' volumes have dropped, the number of complaints about charity mailings is still on the up.

Charities are often charged multiple times for returned Freepost envelopes. The claim has been made by a charity called, appropriately, 'Through the Roof'.

Putting a stamp on a Freepost envelope doesn't always save charities money, Royal Mail has warned. Sometimes, it may even cost them money.

Only four of the 16 charities the Institute of Fundraising recently accused of breaching its code of conduct are willing to 'mend their ways'.

The Institute of Fundraising has accused 22 charities of using "poor direct marketing practices". However, it can only 'privately ask the charities to mend their ways'.